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| the shop is closed.... |
What was supposed to be a happy vacation for a
Vietnamese tourist turned into a nightmare, as he was left in tears over
the weekend after trying to get a refund for an iPhone 6 from Sim Lim
Square shop MobileAir.
According to a report in Lianhe Zaobao,
the Vietnamese tourist was a factory worker with a monthly income of
$200 and had saved up for months to buy an iPhone 6 for his girlfriend’s
birthday.
He then begged for a refund and even went on his knees, only to be laughed at by MobileAir employees, according to the Chinese-language paper. His girlfriend finally decided to call the police, despite the staff saying that they would retract the offer of a $600 refund if she did so. In the couple’s entire ordeal, no passers-by stepped in to help them.
Subsequently, the
police arrived and officers from the Consumers Association of Singapore
(CASE) were called in. The couple was ultimately refunded $400, which
the tourist said he accepted because he had to return to Vietnam in two
days and wasn’t sure if CASE could help him get back a full refund.The tourist went home Monday afternoon.
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| the 18kg coin |
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| Chinese tourist count her coin for 3 hours |
This comes after MobileAir recently made the headlines for refunding a woman $1,010 in 18kg worth of coins, including one-cent and five-cent coins. That incident had also prompted CASE to launch an investigation on the complaints that it has received against the shop this year.
